Privacy Policy

Introduction

Insurance-claims-services.co.uk is a trading style of Insurance-claims-services.co.uk, together with any group companies, are committed to respecting and protecting your privacy.

Insurance-claims-services.co.uk requires to collect your personal information to carry out everyday activities and business functions effectively and compliantly and to provide you with the services defined by our business type.

This privacy policy explains what information Insurance-claims-services.co.uk collects about you and why. What do we do with your information, how do we handle the content you place in our services, and how do we share it? In addition, this policy explains your choices regarding our use of your personal information and how you can access and update this information.

The Information We Collect And Use About You

General Information

Your name and other personal information you provide us, such as your address, telephone number, and any other information required for business purposes.
Details of your visits to our website along with the resources that you access, involving but not limited to location data, traffic data, weblogs and other communication information.
The information you provide us when you fill out the form on our website, like when you register for information.
The information you provide us when communicating with us for any reason.

Web Logs

Most websites and services are provided over the internet. We gather certain information and store it in log files when you interact with our website, the IP (internet protocol) address information is included in this, as well as the internet service provider, browser type, date/time stamp, URLs of referring/exit pages, locale and language preferences, your mobile carrier, the identification number associated with your device, and system configuration information.

In addition, some products may log your username or occasionally connect personal information to the information gathered in our log files, as it is essential to improve our services for our customers. In that case, we can combine that information following this privacy policy.

Email and Telephone

Any personal information we receive via your email or telephone is stored in a secured central database, and the original emails or notes are destroyed.

Web Cookies

Insurance-claims-services.co.uk uses several technologies to collect the data, such as cookies. Cookies are small pieces of data files that are stored on the hard drive or in device memory. We use these cookies to enhance and customise our services and to improve your experience by allowing you to access and use the website without re-entering your password or username and to count the visits and understand which features and areas of the website are most popular. You can change the settings in your browser by changing its option to stop accepting cookies or prompt you before accepting the cookies. But you may not be able to access all aspects of our website.

How We Use Your Personal Information

We use the personal data collected from you (personal information to the extent applicable) for different purposes, such as:

Enabling you to use and access our services.
To carry out the contractual obligations between you and us, any obligations under regulations to which we are subject or any other kind of obligation arising from our acting as your client.
Sending transactional messages, including responding to your comments, requests, and questions, providing customer service and support and sending you technical notices, security alerts, updates, support and administrative messages.
For any other purpose for which we have obtained your consent.

Personal Information Sharing and Disclosure

We don’t share or disclose your personal information or content with third parties except the ones described in this policy. We don’t sell your content and personal information.

Business partners, service providers and others: We work with third-party service providers for website and application development, maintenance, hosting, storage, backup, payment processing, virtual infrastructure, analysis and other services for us. These service providers can access and process your personal information to provide those services for us.

Business transfers: We may share or transfer your personal information in connection with or during the negotiation of any merger or acquisition, sales of company assets, or financing of all or a portion of our business to another company. You will get notified via email or a prominent notice on our website regarding any changes in the ownership or use of your personal information and any choices you have about your personal information.

Compliance with law enforcement requests and laws, protection of our rights: We may disclose your personal information to a third party if

We believe it is essential to comply with applicable laws, regulations, governmental requests or legal processes.
To enforce our policies, agreements and terms of service
To protect the integrity and security of Insurance-claims-services.co.uk services
To protect Insurance-claims-services.co.uk, our clients, or the public from any harm or illegal activities
Responding to an emergency that we think is good faith requires us to disclose information to prevent serious bodily injury or death of any person

Anonymised or aggregated data: We may also share your personal information, which doesn’t directly identify you with the third parties described above.

With your consent: When we have your consent, we can share your personal information with third parties.

Data Transfer, Security and Storage

The servers on which we store your data are stored and kept in a controlled environment. We make reasonable efforts to guard your data; the security system is impenetrable. But due to the inherent nature of the Internet as an open global network, we cannot guarantee that your personal information during transmission through the Internet or information stored on our systems or in our care will be safe from intrusion by others like hackers.

Where the data is transferred over the Internet as a part of our website, your data is encrypted using industry-standard SSL (HTTPS).

In places where the downloadable data is used, the data you store its responsibility of securing the data rests with you, not Insurance-claims-services.co.uk.

Data Retention

Insurance-claims-services.co.uk retains your personal information only as long as the data is required for business purposes. If you want to know how long your data is retained, please contact us as specified below in the “Contact Us” section.

Your Rights And Access To Information

Under the GDPR, the user has the right to access the personal information which we process about you.

You can request information from us about the following:

The categories of personal information concerning
The personal data we hold about you
The purpose of processing
How long do we possess your personal information?
Details to whom your personal information will be disclosed
In case we didn’t collect data directly from you, then the information of the source

Moreover, you can also request the following information:

If we update any inaccurate or incomplete information about you
Request to delete your personal information following GDPR

To ensure that your data is protected, we will ask you to verify your identity before acting on your request to exercise your rights.

Changes To Our Privacy Policy

We may change our privacy policy occasionally. If we make any changes, we will notify you by revising the “Effective Starting” date at the top of this page. If we make any material changes, we will notify you with additional notice by adding a notice on the website’s homepage and login screens or sending you an email notification. We urge you to review our privacy policy whenever you access our services to stay updated with our information practices and how you can help protect your privacy.

Contact Us

We have appointed a data protection lead to oversee compliance with this privacy policy. If you want to ask any questions or you have any comments or requests related to this privacy policy. If you want to know how we keep your personal information, please contact us at leanne@insurance-claims-services.co.uk